SHIPPING FAQS
We at Alberto-pants-usa strive to help you receive your pants in a timely matter, contact us for specific information regarding shipping needs.
WHAT ARE MY SHIPPING OPTIONS?
Alberto-pants-usa.com.us offers FREE GROUND SHIPPING on all U.S. orders.
Ground Shipping may be with either UPS or USPS on the discretion of our shipping department.
Alberto-pants-usa.com orders received by 1 PM EST ship the next business day, which is Monday through Friday, excluding weekends and the following U.S. holidays: New Year's Eve, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Orders received after 1 PM EST are not guaranteed to ship the same day and will be processed the next business day.
GROUND* (FREE for all U.S. orders)
Order is delivered within 5-7 business days after processing, pending availability and credit card verification.
2nd Day Shipping
Order will ship the same day if placed by 1 PM EST or the next business day if placed after 1PM EST, either with UPS or USPS, with delivery expected 2 business days later (excludes Saturday and Sunday)
Next Day Air
Order will ship the same day if placed by 1 PM EST or the next business day if placed after 1PM EST, either with UPS or USPS, with expected delivery 1 business day later (excludes Saturday and Sunday).
INTERNATIONAL including Canada
*For International orders only. Order will ship only by USPS. Delivery time may vary based on country and rules set by Country of shipment. We provide the USPS shipping info as soon as package is been sent.
USPS is experiencing higher than usual delays for all international shipments, be aware packages may be delayed for 3-4 weeks.
DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?
Yes, we do ship to P.O. boxes or APO/FPO addresses.
INTERNATIONAL SHIPPING
Yes, Albeto-pants-usa.com ships internationally. Some restrictions may apply. We do not ship to European Countries.
Please note: Shipments outside of the U.S. are subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information. If an order is placed on www.alberto-pants-usa.com and then refused, you will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package. These amounts will be subtracted from your merchandise refund. We have made every effort to minimize our international shipping charges. We only charge our cost for these services. Also, we are required by law to disclose the full value of the package contents and cannot alter this value.
SHIPMENT AND ORDER TRACKING
WHEN WILL MY ORDER BE SHIPPED? WHEN WILL IT ARRIVE?
All orders submitted by 1 PM EST, ship the same day. Orders placed after 1 PM EST, will be processed either that day or the next business day. All shipments will leave our warehouse within one business day. You will receive an email confirmation when your order has shipped with estimated delivery time. Please note that estimated shipping is based on business days only, excluding weekends and holidays.
Items are generally shipped from either our Florida or New York locations. If by any circumstance any items that has to be obtained from Germany, we will contact you directly, if any express shipping option was attached to that order it will be reimbursed.